What is Metrash2?
Metrash2 represents the mobile application developed by the Ministry of Interior of Qatar for the public. Metrash2 provides people living in Qatar and citizens with mobile access to multiple governmental functions through its app features.
- Visa status check
- Renewal of residence permits
- Payment of traffic fines
- Access to personal documents and check the status of Qatar ID
- Application for family visit visas
- Filing official complaints
- Monitoring applications
You can now download and view your QID without a physical card using Metrash2, which is a significant relief.
Step-by-Step Guide to Download Your QID
Step 1: Download and Install the Metrash2 App
To access your digital QID, you must download Metrash2 on your phone. Here is how to do it:
For Android Users:
- Launch Google Play Store.
- Look for “Metrash2.”.
- Tap on Install and let the application download.
For iOS Users:
- Launch the Apple App Store.
- Look for “Metrash2.”.
- Tap on Download and let it install.
Now that it’s installed, you can go to the next step.

Step 2: Register and Login
To use Metrash2, you must register with your QID and mobile number. Here’s how you can go about your registration:
- Launch the Metrash2 app on your mobile.
- Choose your preferred language (English or Arabic).
- Enter your QID number.
- Enter your QID expiry date.
- Enter your mobile number (make sure it is registered in your name with your QID).
- You will get an activation code via SMS.
- Enter the activation code on the app.
- Establish a PIN code for subsequent logins.
You are now registered and logged in successfully!
Step 3: Access the Wallet Feature
After logging into Metrash2, download your digital QID as follows:
- Log in to Metrash2.
- Open the app.
- Go to the “Wallet” area (available on the home screen).
- Click on Qatar ID.
- Your digital QID will be shown on the screen.
- Download the digital version as an image or PDF for convenience.
You can now utilize this digital QID for multiple official purposes.
Why Should You Use the Digital QID?
1. Convenience
Mobile users need not carry a physical card because digital QID access is available through the Metrash2 app. Through the Metrash2 app, your QID is constantly accessible anywhere on your mobile phone screen.
2. Secure and Safe
Mobile users can securely store their digital QID within the app to protect them from losing their identity card.
3. Official Recognition
Any verification at government facilities together with private entities, relies on the digital QID as their official identification verification document.
4. Environmentally Friendly
A digital QID helps sustain eco-friendly programs because it replaces the necessity for plastic cards.
5. Time-Saving
The digital QID eliminates the need to visit offices since it offers the convenience of requesting new cards after you lose your physical identity card.
6. Quick Access
The system enables you to easily access your QID when verifying it for official applications.
7. Integrated Services
Users can improve their public service accessibility through Metrash2 by linking their QID to various linked services.
Common Issues and How to Fix Them
Though Metrash2 is easy to use, some people do encounter problems. Below are the most common issues and their solutions:
1. App Not Installing
- Make sure that you have sufficient storage space in your device.
- Verify whether your device is on the latest version of iOS or Android.
- Try restarting your phone and then try again.
2. Not Receiving the SMS Activation Code
- Verify whether you have entered the correct mobile number.
- Make sure that your SIM card is activated and has an active network.
- If the problem continues, try contacting Ooredoo or Vodafone customer service.
3. Login Issues
- Use the “Forgot PIN” feature to reset your PIN.
- Make sure your internet connection is strong.
4. Unable to Access Digital QID
- You should attempt to shut down and reopen the Metrash2 mobile application.
- Users should download the newest version of the app.
- Perform a phone restart to attempt the operation once more.
When all other options have failed, you should visit the nearest service center operated by the Ministry of Interior.
The Metrash2 app allows users to perform easy and simple QID (Qatar ID) downloads. Users need not carry physical cards anymore because this application streamlines official transaction processes. You can easily access your digital QID after following the procedures in this guide for simplified documentation.
Users who update their Metrash2 application will gain access to both new functions and enhanced functionalities. The troubleshooting section will guide you when problems occur, or you can seek help at nearby MOI service centers.
Using Metrash2 makes it effortless to handle all official documents.
FAQ
1. Does the digital QID have legal acceptance throughout Qatar?
The Ministry of Interior, through official recognition, allows the digital QID to serve as identification documentation for access within both public and private sector institutions.
2. Can I use Metrash2 outside Qatar?
You can access Metrash2 to get your digital QID download regardless of your location if you stay connected to the internet.
3. How can I resolve my digital QID visibility issue in the app?
Users should first attempt to log out and then log back into Metrash2 and also try updating the application, and if those actions fail to work, they should reach out to the Ministry of Interior service center (MoI).
4. Can I print my digital QID?
Users can use screenshots and PDF assignments of QID for necessary printing requirements.
5. Can you perform an operation if your cell phone number becomes different?
You must update your mobile number within Metrash2 through its settings section or by getting in touch with the Ministry of Interior service center.
6. Which expenses exist for receiving a digital QID through download?
Accessing and downloading your digital QID through Metrash2 requires no payment. The service is absolutely free.